What is the Process for Restoration Insurance Claims?

Did you recently experience damage caused by wind, water, or storms? We’re here to help! The first step is to contact your insurance company and notify them of the damages, and that you want to work with Restoration Connection. After you’ve alerted them, come back to this page so you can learn all about the process for restoration insurance claims. 

The Process Simplified

In simple terms, here is how the process for restoration insurance claims works:

  1. Contact your insurance provider.
  2. Contact Restoration Connection.
  3. Receive a claim on your damages from Restoration Connection.
  4. Get approval from your insurance provider.
  5. Restoration Connection begins work on your project.
  6. Restoration Connection completes work on your project.
  7. Process final paperwork.

Want more details? Keep reading below for the full explanation of this same process.

The Process Explained

The first thing to do after experiencing damage to your property is to take action immediately. There are two main types of situations that occur from damage, either forced displacement, or compromised placement. This is the difference between being forced out of your house during the emergency services due to severe damages, or being able to stay in your house, but still needing immediate services. Here’s what to do immediately following a disaster:

  1. Get yourself and your family to safety. If there are damages to your house, do not attempt to remediate the damages on your own, especially if you are dealing with an active danger, like fire, hurricane, or other natural disaster. 
  2. Contact your insurance company. Once everyone is in a safe spot, call your insurance provider and recount the events including as much detail as possible. This is the first step to initiating the insurance claim process.
  3. Contact Restoration Connection. This is the time to call a restoration company to get a quote from them and start your restoration process. When disaster hits, it’s imperative to work with a team of professionals that can help restore your home to its original state.
  4. Make a list of everything you lost. In order to replace all of the items that you lost from the disaster, you must make a detailed spreadsheet that lists every item and the perceived value of each item. If possible, make a video or submit pictures of the damaged area to further prove which items were lost in the disaster and ensure that you will be compensated for all lost items.

Overall, it is important to stay determined and speak up for yourself to ensure that you will receive everything that you had lost originally, and are treated with respect. 

Common Terms

During this process, here are some common terms that you might need to become familiar with:

  • Work Authorization: This document confirms that you agree to let Restoration Connection perform emergency mitigation work on your property.
  • Proposal: This is the estimate of the scope of work required for your property’s damages.
  • Emergency mitigation services: This is the type of work provided by Restoration Connection in order to uphold the structural integrity of your property, following damages from the disaster.

If you have any questions or need additional information, reach out to Restoration Connection to get a quote on services today!

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